WEPN Pod requires certain network router capabilities and ISP level properties to function properly. In other words, your home router must have certain features enabled (such as UPnP) which often come standard with most modern routers.
In addition, you need to have a fast enough internet connection (e.g. >100Mbps upload/download) and your ISP must give you a public IP address (instead of shared IP behind NAT). You need to also review your ISP terms and conditions to ensure compliance with their terms.
To automate and facilitate testing your home network compatibility, we have included this capability in WEPN app.
- iOS: App Store
- Android: Google Play
You can download and install WEPN application and run compatibility test:
Running compatibility test before sign-up/log-in
Running compatibility test after sign-up/log-in
We highly recommend performing this step before attempting to obtain and install a WEPN Pod to avoid surprises or frustration later.
If the test fails, please contact support@we-pn.com with Ref Number # provided at last screen.
Please note that you should only attempt to run WEPN Pod on a private home network and we advise against running it on an office network, or any network not owned and operated fully by yourself. Also make sure you check your ISP terms of service as well as WEPN terms of service and privacy policy to ensure compliance with local laws and regulations.
Link to relevant articles
Comments
0 comments
Please sign in to leave a comment.