WEPN Pod requires certain network router capabilities and ISP level properties to function properly. In other words, your home router must have certain features enabled (such as UPnP) which often come standard with most modern routers.
In addition, you need to have a fast enough internet connection (e.g. >100Mbps upload/download) and your ISP must give you a public IP address (instead of shared IP behind NAT). You need to also review your ISP terms and conditions to ensure compliance with their terms.
To automate and facilitate testing your home network compatibility, we have included this capability in WEPN app.
You can download and install WEPN application and run compatibility test:
Running compatibility test before sign-up/log-in
Running compatibility test after sign-up/log-in
We highly recommend performing this step before attempting to obtain and install a WEPN Pod to avoid surprises or frustration later.
If the test fails, please contact email@example.com with Ref Number # provided at last screen.
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