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  1. WEPN
  2. Provider's FAQ
  3. Troubleshooting

Troubleshooting

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This section includes articles related to most commonly faced problems and issues by the provider during setup and use of the WEPN device.

  • As a provider, how can I test my own service?
  • How to see the current software version on the Pod and update it?
  • How do I activate remote access for troubleshooting?
  • Device owner is not set.
  • My device cannot connect to the Internet
  • VPN self-test failed!
  • My device cannot connect to WEPN server
  • Services are not running on my WEPN
  • My device cannot connect to my local network
  • My WEPN device is having an issue with port forwarding
  • My device does not connect to Internet
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